The staff is incredibly helpful, but so far I’ve had terrible luck with this place! The free use of the moving truck was super nice, except that it broke down on my way back to the storage facility. Then, when the tow truck got it back to the facility, we had to move AN ENTIRE TRUCK full of my stuff from the entrance clear back to my unit (including a giant sofa), in the glaring hot sun. Then, the lock that I was given broke, and I had to leave the unit with my key in it so they could replace it. I was supposed to hear back when they fixed it, but after two weeks I have yet to hear a thing. Definitely having a heck of a time with this place! Not worth it for saving a few bucks.
- Lydia, 10/18/2018